RMA Request Form

Available exclusively from Synovia Solutions, our Synsurance program includes a hardware warranty for the life of the product, as well as 2% spares on site.  Our Return Merchandise Authorization system allows you to return hardware to our RMA Department for repair or replacement, and you simply swap the GPS or peripheral device with an on-site spare so your vehicle is quickly back in service.   Follow all troubleshooting steps listed before submitting your device for an RMA.

Thank you for choosing to submit an RMA request online. Please enter information into the fields below. Those fields that are bolded are required. When describing the problem you are experiencing with a device, please choose the description that most closely matches your problem from the drop down list.

RMA Request Form

  • Please confirm these basic troubleshooting steps have been performed before you request to Return Merchandise Authorization.
  • Use the '+' button to add more rows for vehicles.
    VehicleESN #RMA Issue 
    Add a new row